Shipping Policy of Techbina

Effective Date: January 7, 2025

At Techbina, we are committed to delivering your orders efficiently and securely. This Shipping Policy outlines the terms and conditions related to shipping, including delivery options, costs, and timeframes, to provide a seamless shopping experience.

1. Shipping Destinations

We offer shipping to the following locations:

  • Domestic Shipping: All U.S. states and territories.
  • International Shipping: Selected countries worldwide. Please verify availability at checkout.

2. Shipping Methods and Costs

  • Standard Shipping: Economical option with delivery in 5–7 business days for domestic orders.
  • Express Shipping: Faster option, delivering in 2–3 business days for domestic orders.
  • International Shipping: Delivery times vary depending on the destination, typically ranging from 7–21 business days.

Shipping costs are calculated based on the weight, destination, and shipping method selected during checkout. Exact charges will be displayed before finalizing your order.

3. Order Processing Time

  • Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
  • Orders placed after 12:00 PM PST or on weekends will be processed the next business day.

4. Tracking Your Order

  • Once your order is shipped, a confirmation email with a tracking number will be sent to you.
  • Use the provided tracking number to monitor your shipment’s status on the carrier’s website.

5. International Shipping Details

  • International orders may be subject to customs duties, taxes, or additional fees as determined by your country’s regulations. These charges are the responsibility of the customer.
  • Techbina is not liable for delays caused by customs clearance or other regulatory processes.

6. Delayed, Lost, or Damaged Shipments

If your shipment is delayed, lost, or damaged:

  • Contact our customer support team at info@techbina.com or (760) 944-7082.
  • For lost packages, we will work with the carrier to investigate and resolve the issue. Refunds or replacements will be provided for verified cases.

7. Shipping Restrictions

  • We cannot ship to P.O. boxes or military addresses (APO/FPO) for international orders.
  • Certain products may be restricted in specific regions due to local regulations.

8. Returns for Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address or refusal to accept delivery:

  • You will be contacted to confirm the address and arrange re-shipment (additional shipping fees may apply).
  • Refunds for undeliverable packages will exclude the original shipping fee.

9. Contact Us

For any questions or assistance regarding shipping, please contact us:

  • Email: info@techbina.com
  • Phone: (760) 944-7082
  • Address: 1002 Alexandra Ln, Encinitas, California, United States